I'm not receiving the verification email or PIN
Check spam, confirm the address, and request a fresh one.
If a verification email or PIN hasn't turned up, work through these quick checks.
Things to try
- Check spam and promotions — automated emails sometimes land there.
- Confirm the address — make sure the email on your account is spelled correctly and is one you can open.
- Request another — use the resend option on the verification screen; the newest email contains the code to use.
- Give it a minute — email can take a short while to arrive.
Still nothing after a few minutes? Contact us and we'll help you get verified.
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