Advice and answers from the Songbox Team

Your Account & Profile

Manage your login, profile, security and notifications.

10 articles

Update your account name and email

Change the name and email address on your account.

Change your password

Set a new password from your account settings.

Set up your artist profile

Add your image, a one-sheet and your colours so your pages feel like you.

Set up two-factor authentication

Add a second step at login for extra security.

Manage your devices

Pair a device and remove ones you no longer use.

AI feature settings

Choose whether Songbox uses AI to help tag and describe your music.

Notification preferences

Decide which emails, texts and push messages you receive.

Verify your email address

Confirm your email with a link or a PIN to unlock your account.

I'm not receiving the verification email or PIN

Check spam, confirm the address, and request a fresh one.

Delete your account

How to close your account, and what happens to your music when you do.