Advice and answers from the Songbox Team

Plans, Trials & Billing

Trials, payments, and everything to do with your subscription.

8 articles

How the free trial works

Start with a 7-day free trial — no card needed to begin.

Add or update your payment card

Manage your card and billing details in your secure billing portal.

What happens when a payment fails

It depends whether it's your first charge after a trial or a renewal for an existing subscription.

Pause your subscription

Take a break without losing your account — you're not charged while paused.

Cancel your subscription

Keep access until the end of your billing period, after which your account returns to free.

Resume or restart your subscription

Coming back? Pick up your previous plan in a couple of steps.

Download your invoices

Get copies of your Songbox invoices for your records.

My trial ended and I've lost access

Add a payment card to pick up your subscription and restore access.